Privacy Policy

Privacy Policy

Introduction

Welcome to https://plastic-welding-collision.collision-talk.com! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines our commitment to protecting your personal information and data privacy when you interact with our website, applications, services, and products. By using our platform, you consent to the practices described herein, in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Privacy Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including:

  1. Our official website located at https://plastic-welding-collision.collision-talk.com.
  2. Any applications or services offered through this platform.
  3. Interactions on our websites linked to this Privacy Statement.
  4. Communications initiated by us, such as newsletters, emails, phone calls, and text messages (SMS).

However, please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, which govern the collection and use of your data when you interact with them.

Processing Activities

This Privacy Policy outlines our practices regarding:

  • Account Management: When you create an account with us, we collect and store account information for user identification and access control.
  • Payment Transactions: We securely process payment information, including financial details and purchase history, to facilitate transactions.
  • Mobile Interactions: We may gather mobile device identifiers and location data when you use our applications on your devices.
  • Feedback and Communication: Personal data is collected from user feedback forms, surveys, and direct communications with our team.
  • Social Media Integration: If you choose to log in through social media accounts, we access the information provided by those platforms during the login process (subject to their privacy settings).
  • Product Usage: Data related to your interaction with our products, such as usage patterns and preferences, is collected for improvement purposes.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: This includes usernames, email addresses, passwords (hashed and salted), and profile details.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transaction processing.
  3. Financial Information: We may collect bank account details, investment portfolios (if provided), or other financial records for specific services.
  4. Purchase History: Records of your orders, including products purchased, quantities, and order dates.
  5. Mobile Identifiers: Unique device identifiers, mobile network information, and location data from GPS signals (with user consent).
  6. Location Data: Information about your physical location when you use our location-based services or provide consent for tracking.
  7. Feedback and Reviews: Content you submit, including comments, ratings, and product reviews, along with any associated metadata.
  8. Social Media Information: Publicly accessible data from social media platforms when you choose to connect your accounts.
  9. Product Interaction Data: Details of how you interact with our products, such as usage frequency, features accessed, and performance metrics.

We collect this data through various methods: user input forms, account registration, secure payment gateways, tracking technologies (cookies, device identifiers), and third-party providers who assist in data collection and processing.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve different functions:

  1. Strictly Necessary: These ensure basic functionalities of the website, such as secure login and navigation.
  2. Preferences: They remember your preferences, like language settings and display options.
  3. Analytics: Analytics cookies help us understand user behavior and improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings. For more information about cookies and their management, refer to our Cookie Policy.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the purpose is fulfilled, we delete or anonymize your data to ensure its confidentiality and prevent unauthorized access.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption: Data in transit and at rest is encrypted using industry-standard protocols to protect against unauthorized access.
  • Secure Processing: We engage secure third-party processing partners who adhere to strict privacy and security standards.
  • Access Controls: Access to personal data is restricted to authorized personnel who require it to perform their duties.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect or retain personal information from such individuals. If you believe a child has provided us with personal data without parental consent, please contact us, and we will take the necessary steps to remove that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Rectification or correction of inaccurate personal data.
  • Erasure (or ‘right to be forgotten’) under specific circumstances.
  • Restriction or object to the processing of your data.
  • Portability of data, allowing you to transfer it to another controller.
  • The right to withdraw consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or make a request, please contact our Data Privacy Team using the details provided in the ‘Contact Information’ section below. We will respond within the timeframe prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify you of any significant changes through our website or by email (if provided).

Contact Information

For any questions, comments, requests for access, corrections, or deletions of your data, or if you wish to exercise your rights as outlined in this policy, please contact us:

We are committed to addressing your concerns and ensuring a secure and transparent experience while using our services.